When you list on Premier Stays, the home stays yours, and so does its protection. Every host arranges their own security and coverage. We recommend Truvi, a guest screening and protection service built for short-term rentals, because it gives hosts several ways to protect a home and fits neatly with how bookings work here.
Protection options Truvi offers
- Guest identity verification, so you know who is actually staying.
- Guest screening before arrival, to catch bookings that don't look right.
- Security deposits held against the stay.
- Damage protection for accidental damage by guests.
Plans, prices and coverage limits are set by Truvi, and they change over time, so check Truvi's current options and pick what suits your home.
Premier Stays does not insure your home or its contents. Before you list, make sure your own home and liability insurance covers short-term rentals, and set up the Truvi protection you want.
How it works on your listing
In the listing editor, the Booking tab has the Truvi settings:
- Security deposit: set an amount, or leave it off.
- ID verification: require every guest to verify their identity before check-in.
Whatever you require is shown to guests before they book, under "Before you book" on your listing page and in a short note under the reserve button. A guest who does not complete or pass the checks can be refused access, and they know that before paying.
Where to start
In your host dashboard, open Integrations and find "Guest screening & deposits". Truvi is listed there as our recommended option. Set up your account with Truvi, then switch on the requirements you want in each listing's Booking tab.
New to hosting with us? Email jae@premierstays.ca. A simple onboarding is all it takes, and we will help you set up protection on day one.
